We all know how tough these times are, so first and foremost, stay safe and stay well.
We continue to adapt and develop our services to help support you through these challenging times. We are all working together to implement new systems to help support your business including:
- maintaining your customer’s skin care needs throughout this period including ways to support you particularly if you are now working as a key worker.
- remote training on skincare needs, ingredients and other subjects for general skincare education, business advice, support and training.
We are planning to host a series of online events, see below for those already scheduled, and we will update you on more.
Please click to register your interest.
If there is a topic you want to hear more about please feel free to share this information with us and we will do our best to provide you with the content you require.
Wednesday 25th March at 1pm - NeoStrata® - Going behind the science & core technologies with Anna Baker (50 minutes)
Thursday 26th March at 1pm & 6pm - Adapting to change; remote consultation & retention with Dr Amiee Vyas (30 minutes). Dr Amiee Vyas will be sharing her experience of adjusting daily practice to meet the needs of her clients in the current environment. She will discuss remote consultation as well as home care packages to meet all budgets.
Monday 30th March at 1pm & 6pm - Understanding how stress affects our skin with Anna Baker & Dr Amiee Vyas (30 minutes)
Tuesday 31st March at 1pm - Identifying & treating pigmentation in skin of colour with Anna Baker & Dr Amiee Vyas (40 minutes)
Wednesday 1st April at 1pm - NeoStrata® - Going behind the science & core technologies with Anna Baker (50 minutes)
Thursday 2nd April at 6pm - Introducing skinbetter science® and the core technologies with Tracy May-Harriott (Head of International Education and Development At skinbetter science®)
Monday 6th April at 1pm - NeoStrata® - Patient & product selection with Dr Amiee Vyas (50 minutes)
Tuesday 7th April at 6pm - LightStim® - LED therapy for in-clinic and at-home with Crystal McElroy
Wednesday 8th April at 1pm - Diving Deeper into skinbetter science® technologies with Tracy May-Harriott (Head of International Education and Development At skinbetter science®)
Wednesday 15th April at 6pm - Understanding how stress affects our skin with Anna Baker & Dr Amiee Vyas (30 minutes)
Thursday 16th April at 6pm - Combining in-clinic and at-home treatments for full face rejuvenation with Miss Mayoni Gooneratne (60 minutes)
Tuesday 21st April at 6pm - Peeling at all depths with Anna Baker (50 minutes)
Monday 1st June at 1pm - Introducing Exuviance® Professional
with Nikki Jones (45 Minutes)
Please contact your local BDM for further information or contact our customer service team on 01234 313130.
Your Business Support
Our Business Development Managers are here to support you throughout these challenging times and will continue to support you and your business remotely via telephone, text or teleconferencing. Please feel free to contact them directly for any advice, support or training needs as well as any advice on how to utilise the ‘Client Resources’ we provide you for each brand.
Our customer service team (Tommie, Clarissa & Natalia) will continue to place orders and answer any queries or questions at this time. You can contact them via email firstname.lastname@example.org or telephone, 01234 313 130.
We continue to work with our warehouse and delivery providers to keep you up-to-date with information regarding the delivery of parcels to your workplace or home.
Parcelforce cannot guarantee next day delivery at the moment. It may take an extra day or two but they will endeavour to make the deliveries as quickly as possible.
To avoid contact, the drivers are signing on behalf of the recipient instead of the person being asked to do so on electronic pads.
We wish you all well, and for those of you reading this and working in the NHS or as other key workers, we applaud and thank you - if there is anything we can do to help you, please ask and we will try to find solutions.
With best wishes,
Lorna, Vikki and Nikki.